Refund Policy
Last Updated: July 17, 2025
1. Overview
At AssistX, customer satisfaction is our priority. This Refund Policy outlines the terms under which refunds may be issued for our services.
2. Eligibility for Refunds
- Refunds are available for services purchased directly from AssistX within 14 days of the original purchase date.
- To be eligible, you must provide proof of purchase and a valid reason for the refund request.
- Refunds are not available for services that have been used extensively or abused.
3. Non-Refundable Items
- Fees for services rendered or consumed in full
- Promotional or discounted offers
- Third-party products or services
4. How to Request a Refund
To request a refund, please contact our support team at support@assistx.com with your order details and reason for the request. We will review your request and notify you of the outcome within 7 business days.
5. Processing Refunds
Approved refunds will be processed to your original payment method within 10 business days. Processing times may vary depending on your payment provider.
6. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
7. Contact Us
If you have any questions about our Refund Policy, please contact us at:
Email: support@assistx.com
Address: 123 Business Avenue, Tech Park, Bangalore, India